Friday, September 4, 2009

Health Care Reform Discussions - It's all about how it's done...









Neil Crosby
CAHU Vice President of Public Affairs

As I am reading about the most recent casualty of a Health Care Reform gathering Wednesday night in the LA area where a portion of a person's finger was bitten off by a demonstrator from MoveOn.org, which is a group focused on pushing for the type of reform that President Obama is calling for and who would really like to see more government involvement, I am more convinced than ever that we need to push harder than ever for the type of reform that will indeed help the health care system, not destroy it. However I also feel stronger than ever that it is all about how it is done.

The people pushing hardest for the type of health care reform that has been written in the House bill, and/or those who want even deeper reform such as a single payor system, use very emotional issues and dialogue to push their side of the discussion. For example, how can a country as rich as ours allow 47 million people to be uninsured. A very emotional point, until you calmly point out that nearly 1/3 of the uninsured qualify for an already existing public program, or that another 1/3 make enough money, according to studies, to purchase insurance coverage but have not, or that some people make a conscious decision not to purchase the financing mechanism that would help them pay for their health care when they need it, health insurance.

They also bring up how this country spends more on health care than many other countries and has less to show for it when it comes to outcome studies, lifespan, etc. Well those may be true statistics, but again we can calmly point out that many of those other countries don't have a fast food restaurant on nearly every major corner, and that most households in other countries may not be able to afford X-Box or have that big plasma TV that can be so alluring, to me as well. That many of our outcome statistics could be improved by lifestyle changes, diet, exercise, smoking and other improvements, and that tearing down what works about our current system and replacing it with more government bureaucracy is not the sensible answer.

As we have also heard, proponents of more government involvement of health care reform have been dismissing the public's more recent reluctance to support the administrations efforts as being created by the far right talk show hosts, etc. Therefore it is more essential than ever that people calmly correct them by pointing out that I believe what I am saying to be true, that no one put words in my mouth or made me say them, I am speaking out as an American that I want to keep what works about our system.

We have heard so much about how the Public Option could be the answer. If I recall correctly, in California we have already been there done that with the Health Insurance Plan of California, the HIPC. Created in 1993 the HIPC was a public option where employers could go directly to the HIPC to purchase coverage for their employees. The HIPC did not allow brokers to represent employers in the beginning of it's existence. After only gaining low to moderate enrollment the HIPC decided to allow brokers to represent their employers, however broker commissions needed to be listed separately on the billing statement. In spite of the commission being listed seperately on the billing statement so many of the enrolling employers still choose to have a broker representing them that the HIPC did away with the separate listing of commission. As many of you may remember, the public option HIPC performed so poorly that eventually the decision was made by the state of California to morph the public option HIPC into the 'Co-Op' PacAdvantage, which was run by a not for profit co-op of very large employers called the Pacific Business Group on Health, PBGH. As even more of you will remember PacAdvantage struggled until it closed it's doors in December 2006. Are all of the perimeters of this previous public option and co-op plan exactly the same as what is being proposed, who knows. But one could calmly stand their ground and show the facts that we have already tried that idea, and it did not work, at least at the time.

There is another concept that is being pushed that just doesn't work when it comes to health care. As you have no doubt heard many a time, "we can combine our collective buying power to negotiate lower health care costs". This is another area where we can calmly discuss the fact that health care itself is not a bulk product. It is not a product or parcel that Costco can buy huge amounts of and mass market it under the Kirkland label. Health care is a very splintered service, it's a prescription over here, it's an office visit over there, it's a test over here, it's a counsel over there, it's a hospital visit over here, it's a hospice process over there, you get the idea. It's a potential of millions of different providers all giving service that they expect and deserve payment for. Other than a government system saying we are only going to pay you .15 - .35 cents on the dollar of what you would receive as a provider for an insured or cash patient how could you possibly combine buying power. Oh but wait, we do have that already don't we? Ask any hospital or medical group administrator about whether they could survive financially if it were only that level of government reimbursement that they were to receive. The ones I talk to now openly talk about the fact that they much cost shift to insured or cash patients to make up for the government reimbursement short comings already.

But again, these are emotional issues to those that want to see more government involvement in health care. So let me ask you, when you get into a discussion, argument or what ever you call it with a person that is all wound up over an issue is there anyway to win? It just escalates, names are called, fights break out, digits are bitten off, and no one wins. No one is actually listening anymore, in fact we have just lost all credibility by arguing, they have forgotten our valid facts. I'm not saying not to be involved and speak with passion, it's just going to get the point across, stay in their minds, be more credible if we speak the facts that we all know are true. It is more important than ever to speak those facts to your associates, your clients, your service club, your church group and your family and friends.

Do get involved, share what you know to be true, just do it in a way you will be proud of when it is all said and done, and let me know if I can help you in any way.

Wednesday, July 15, 2009

"NAHU may have saved Agents' Jobs!"

I am forwarding the e-mail below from CAHU member Ron Masters, that was issued as a result of today's NAHU orchestrated "Fly-In" to DC of 1000+ agents form several agent organizations in America. This news is indeed very inspiring !!!

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From: "Ron Masters" Date: Wed, 15 Jul 2009 12:04:38 -0700Subject: NAHU may have saved Agents' Job!
Friends,

Below is a message I sent to the EVA and CEO of NAHU. After you read it, I'm sure you will see why I felt compelled to do so. Her actions and that of her staff don't guarantee anything in the current, cut-throat Washington DC political arena, but getting agents placed in the system when they had been all but "written out" during the health care reform debate is extraordinary on every level.

For any who are not members of the National Association of Health Underwriters, I suggest you get out your checkbook and join now. Those that are, keep on paying your dues and make sure you contribute to the legislative efforts. It is through dues and donations that the health insurance agents' role is made known and supported by NAHU on your behalf.

Today a combined force totaling 1000 agents from , NAHU, NAIFA and the Independent Agents' Association are meeting in Washington DC with every Member of Congress from every state. And the event was orchestrated by NAHU with Janet Trautwein, NAHU CEO kicking the event off and giving the group its charge.

Less than 5% of those licensed for the sale of health insurance in the United States hold memberships and are paying for what the other 95 % are are benefitting from. Doesn't seem quite fair.

Members, do some arm twisting. Non-members join, you'll be glad you did.

If anyone suggests that you are bugging them, just tell them some old NAHU guy was nagging you. I guess I am.

All the Best,,,,,
Ronald W. Masters RHU

*******************************************
Sent 7.14/2009
Janet,

As I get my play by play from Paula Wilson and Art Jetter, I read with great enthusiasm of your triumphs and that of your staff and the great NAHU you have worked so hard to guide in the past several years as EVP and CEO.

As you and your 1000 new best friends of the "FLY-IN" take the fight to their doors tomorrow please know that you all are not alone. Those of us who have gone before are right there with you in heart, mind and spirit. I only wish I could be there in person.

I read the following 7/14 posting on Alan Katz's Health Care Reform Blog (accessible from the CAHU website homepage):
"Thanks in large part to the hard work of Janet Trautwein and her team at the National Association of Health Underwriters, brokers are highly likely to be explicitly permitted to sell products inside the exchange. The Senate Health, Education, Labor and Pensions Committee is refining their legislation which includes a “gateway.” This morning they accepted an amendment offered by Senator Orrin Hatch specifically identifying brokers as eligible to sell products within the gateway. Considering the Senate HELP Committee is staking out the most liberal position in the Senate, this is an important and significant development.:"

Janet, Alan states this is significant, I will add to it and say it is "Landmark" and will be known for years to come as one of of the finest legislative advocacy actions health insurance agents and the American people will ever benefit from. Senator Hatch has been a great friend to the Health Underwriters for over 20 years. I remember how kind and patient he was with me as I told him what Health Underwriters was and that we were concerned about Ted Kennedy's bill. That was October 31st 1988 when Dwight Mazzone and I met him in Salt Lake City. Under your stewardship, that relationship has continued and flourished, and it may well be that the each and every American will be standing in line to thank you.

Janet, because of you and NAHU, you have shown Congress and more than likely the White House, that Health Insurance Agents........are necessary.

Go get em,,,you and 1000 of your new best friends,

All the best,

Ron

Ronald W. Masters, RHUSanta Ana, CA 92706ronmasters8@gmail.com
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Wednesday, May 13, 2009

AB 23-AGENT & BROKER Q & A FROM DOI

The recent federal stimulus plan provides for a 65% reduction in COBRA premiums for eligible individuals for up to nine months. Assembly Bill 23 (AB 23) requires insurers to mail a notice of the right to elect Cal-COBRA health insurance coverage to everyone who was laid off between September 1, 2008 and December 31, 2009. This includes current Cal-COBRA recipients and allows them to choose the 65% reduction as well.

How is AB 23 different than the American Recovery and Reinvestment Act of 2009 (ARRA) signed into federal law on February 17, 2009?
AB 23 requires insurers to extend federal premium assistance of 65% reduction to Cal-COBRA premiums to employees who were involuntarily terminated between September 1, 2008 and December 31, 2009 and worked for an employer with fewer than 20 employees that offers health care coverage.

Which segments of the business community does this affect?
This bill impacts small businesses (2-19 employees) that offer health care benefits and would notify their health insurers of involuntarily terminated employees.

What are clients that are members of this segment of the business community responsible for?
These employers are still required to promptly notify their health insurer of all employees who are involuntarily terminated. In addition, they must respond promptly to their insurer’s requests for employee verification of the involuntary termination. If they involuntarily terminate(d) employees between September 1, 2008 and December 31, 2009 they must sign a “Verification of Involuntary Termination Form.” These forms will be supplied by the insurers to verify the involuntary layoff.

If my clients have former employees that enrolled in Cal-COBRA after September 1, 2008, what are they eligible for?
These employees must complete a “Request for Treatment as an Assistance Eligible Individual Form.” If eligible, they can obtain premium assistance back to March 1, 2009 or later. If an employee is currently enrolled under Cal-COBRA, they are eligible as of March 1, 2009.

If my clients have former employees that chose not to enroll in Cal-COBRA after September 1, 2008, can they enroll now and what are they eligible for?
If an employee was involuntarily terminated between September 1, 2008 and December 31, 2009, they should be eligible for the premium assistance assuming they meet the other federal requirements. The insurer has 14 days from the date AB 23 was signed by the Governor (May 12, 2009) to notify the former employees of their ability to enroll, similar to the notifications the employee received when employment was originally terminated but now it will include information about the federal premium assistance. The employee then has 60 days to enroll in Cal-COBRA and elect to receive the premium assistance.

What can be done if the former employer’s group health plan denies an application for the premium reduction for Cal-COBRA participants?
The applicant can appeal. The Secretary of the Department of Health and Human Services (HHS) is required to make a determination regarding an appeal within 15 business days after receiving a request for review. The Center for Medicare and Medicaid Services (CMS), which is part of HHS, will oversee appeals for federal, state, and local governmental employees, as well as appeals related to Cal-COBRA. CMS expects to begin processing appeals no later than May 1, 2009, and will provide further information regarding where to submit appeals in the near future.

Inquiries regarding Cal-COBRA subsidy appeals should be directed to :
NewCobraRights@cms.hhs.gov or the following address: CMS c/o COBRA APPEALS 7500 Security Blvd. Baltimore, MD 21244 Mail Stop C2-12-16
California Department of Insurance 1-800-927-HELP www.insurance.ca.gov

Friday, April 24, 2009

CAHU Plays a Major Role in Gutting AB 1521 & Also in Editing the Proposed New Language for This Bill by Assemblyman Dave Jones


For all CAHU Members who responded to our AB 1521 Operation Drumbeat E-Mail Action Alert...THANK YOU SO MUCH! We can't thank you enough for taking the time to respond to CAHU's Operation Drumbeat. YOUR pressure made all the difference in making it possible for CAHU to succeed in totally changing this bill! This past week, AB 1521 was gutted and amended to remove both the commission disclosure and additional fiduciary duties for Health insurance agents.


On Tuesday April 14th, 2009, the author, who is also the chair of the Assembly Health Committee, presented AB 1521 to his committee. The first vote left the author short of the necessary votes to move the bill out of committee and was put on call. After much personal lobbying of committee members by the author, the bill passed out with 10 votes which is just the minimum necessary to pass in this committee. Surprise!! The conventional wisdom had been that this bill would get out on a strong party line vote.


CAHU next met with the author at his request of CAHU on Friday morning, April 17th, to see if we could reach agreement on amendments to remove our opposition to the bill, but we concluded we could not. The bill was set to be heard in Assembly Insurance Committee on April 22.


On that same Friday in the afternoon, the authors office emailed a new proposal to CAHU- offering to remove all the language in the bill and submit new language on controlling commission payment practices by carriers in the individual and group market and additional disclosures by agents - IF CAHU would support this total new bill language. The proposed amendments were less harmful than the original language but still caused us a problem. But the author and sponsor, Health Access - a liberal advocacy group, indicated they were open to working with us on the language.


Negotiation continued over this past weekend (April 18 & 19) and right up to the hearing in Assembly Insurance on April 22, 2009. At last count we had met three times, gone through 15 plus different drafts, and finally had an acceptable deal. In the end the bill will put in statute some of the current commission payment practices of the carriers in the individual market only, which have been in place for years.


CAHU's Legislative Advocate, Steven Lindsay, persuasively debated with them that the language in their proposed new version unnecessarily included the small group market and that this language should be removed...and it was. Steven also was responsible for pointing out to them that their proposed new language would unintentionally have increased agent commission payments (in dollars), and thus also premiums, for "rated up" individual health polices, and he helped them rewrite that language (part of the reason for 15 drafts of this revised bill).


So this totally revised version of AB 1521 contains no additional duties or disclosures beyond what we currently are required to do and all references to the group market were stricken. Thus CAHU can now support passage of this revised version of AB 1521, which did pass out of the Assembly Insurance Committee on April 22nd.


CAHU Members - this is another in a very long list of great legislative advocacy accomplishments that CAHU is responsible for over the years.....and why your membership support (and renewal of your membership each year) is such a very worthy investment in protecting your clients and your careers in the health insurance industry!

Monday, March 23, 2009

Craig Gussin of SDAHU Appears on Channel 6

Congratulations to Craig Gussin of the San Diego Association of Health Underwriters for his continued outreach into the community and his recent appearance on San Diego's Channel 6 News as a part of their coverage on the new ARRA COBRA changes.

In addition to doing an excellent job on ARRA COBRA, Craig also touted the importance of working with your own professional agent who should be a member of the Association of Health Underwriters. Craig also took the opportunity to plug the Matrix as an important health insurance resource and that your local agent is the best place to get one!

Great job, Craig! Keep up the great work!

You can view the video on this segment at:

http://www.sandiego6.com/mediacenter/local.aspx?videoID=592745

PS Craig says Paula Wilson taught him everything he knows! Thanks to you, too, Paula!

Friday, March 6, 2009

www.CoverageForAll.org Showcased by Insurance Commissioner

Sam Smith, CFP
Vice President, Public Affairs
California Association of Health Underwriters

Friday, March 6, 2009
Sacramento Business Journal

Poizner Showcases Web Site With Information on Health Insurance

On Thursday, California State Insurance Commissioner Steve Poizner (R) showcased the website www.coverageforall.org intended to highlight health insurance options for unemployed people, according to the Sacramento Business Journal.

The San Jose based Foundation for Health Coverage Education maintains the site and a 24 hour uninsured hotline as part of an effort to facilitate access to state and federal health insurance programs. Founded in 2004 by Phil Lebherz, FHCE is a non-profit 501(c)3 public organization that has long been supported by the California Association of Health Underwriters and has served as the model for a national program through the National Association of Health Underwriters that serves consumers in all the 50 states in the search for available health insurance coverage options, the Healthy Access Database, which can be found at www.nahu.org/consumer/healthcare/ .

As California and the nation embark on the challenging journey to reform America's health care system, it is important to remember that there is no group, no organization or entity that understands consumers or our health care system better than our national and state associations of Health Underwriters. The work of the Foundation, CAHU and NAHU in providing these consumer directed data bases is just another example of the solid commitment of agents all across this country to their clients.

Congratulations to Phil Lebherz, Executive Director of the Foundation for Health Coverage Education, Ankeny Minoux, the Foundation's president and the dedicated folks that have worked with them over the last several years. Being singled out as "the source" by the Department of Insurance is a tremendous achievement!

Sunday, February 8, 2009

If We Could Just Be More Judicious About Our Choice of Words…

I am posting this meaningful message taken from NAHU's B2B Internet discussion group.

As posted 2/7/2009 on NAHU B2B
by Tom Gibson - Senior Market Services - Camas, WA
(he is a NAHU member but not a CAHU member)

You would think that over 20 years of insurance reform and over a thousand state and federal mandates later someone might have realized that trying to cure our health care system through insurance reform wasn't the answer. A big part of why has to do with the very imprecise way most Americans speak. Unlike most other English speaking people we speak in such vague terms, using the same words to mean vastly different things that many people that don't speak English as a native language can't follow what an American is saying at all.

A case in point is the way we use health care and health care provider to mean either a doctor or an insurance company when in fact insurance companies are not health care providers in the strictest sense of the word. If you disagree with that statement then you have just made my point for me. Insurance companies do bundle contracts and providers together and kind of sell those like a product, but this leaves the indelible impression in a majority of people's minds that insurers and their agents are somehow involved in escalating prices and since most agents seem either fairly well to do, better off financially than most people that buy insurance there isn't any evidence to disabuse them of that notion.

It isn't really well understood that insurance has actually been the only brake on really wild runaway spending in lieu of a strong governmental organization that sets prices and standards of care. We have no real price controls or standards of care, just this free market illusion that all doctors should be respected and that the doctor is always right. I talk to Medicare beneficiaries every day and it is amazing how many people agree with this but how out of touch Congress is about this matter.


If we could just be more judicious about our choice of words I believe that would do more than all the lobbyists in Washington to change the nature of the debate about health care reform. According to CMS, administration expenses, and by that I assume they mean insurance and other administrative costs, are 14 cents of every health dollar spent. If we are paying twice as much for our health care system as several reports show that we are then insurance reform is a 10% solution for a 50% problem. Even someone that survived our public schools should have figured out that isn't going to work.